How do I place an order?
Simply browse our collections, add your favorite products to your cart, and proceed to checkout. You’ll be guided through a secure payment process and receive an order confirmation email within a few minutes.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with a tracking link. You can use this link to follow your package’s journey in real time.
Do you offer international shipping?
We ship Internationally, and globally. Shipping availability and rates will be shown at checkout once you enter your address.
How long will my order take to arrive?
Standard shipping within the United States typically takes 3–7 business days after dispatch. International orders may take 7–21 business days, depending on the destination and local customs.
Returns & Refunds
What is your return policy?
We want you to love every product you receive. We accept returns on eligible, unopened, and unused items within 30 days of delivery. For hygiene and safety reasons, certain items may be final sale and non-returnable.
How do I start a return?
To initiate a return, please contact our support team with your order number and the item(s) you’d like to return. Once your request is approved, we’ll send you step-by-step instructions and, if applicable, a return shipping label.
How long does it take to process a refund?
Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.
My order arrived damaged or defective. What should I do?
We sincerely apologize. Please contact us within 7 days of delivery with your order number and clear photos of the damaged or defective product and packaging. We’ll review your case and arrange a replacement or refund as quickly as possible.
